The Ritz-Carlton, Amelia Island

Nestled along 13 miles of immaculate shorelines in North Florida, The Ritz-Carlton Amelia Island stands as an exquisite testament to refined luxury. This resort on Amelia Island beckons with the allure of southern charm, where vistas seamlessly embody the sublime essence of our beachfront haven. Bask in the allure of Florida coastal panoramas that unfold before your very eyes from the secluded haven of your hotel room balcony. Each meticulously appointed room at our Amelia Island resort near Jacksonville, FL, offers a serene retreat. Surrender to a realm of serenity within the tranquil confines of our spa, where your senses are transported to a state of bliss. Savor extraordinary culinary journeys as each tantalizing morsel unfolds a symphony of flavors and artistry, awakening your palate to new realms of indulgence. For the avid golf enthusiast, traverse the verdant fairways of our exclusive private golf course, an oasis adorned with time-honored moss-draped oaks.

Brand: RitzcarLton HoteLs

At The Ritz-Carlton, a beautiful pool is respite from the heat, a place of joyful gathering, a destination for wellness, a mark of a true vacation. At hotels around the world, you’re invited to partake in this simple luxury whether you prefer to be surrounded by the smooth, cool water or enjoy its meditative movement from the shade of a poolside cabana.

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  • Guest：Looking forward to what we were told was great personal welcoming service that was standard at the Ritz-Carlton chain, I had probably the worst check-in experience of my life despite staying in thousands of hotel rooms. My check-in begin initially and then halfway through the process for some reason the first lady left and unfortunately turned me over to Kara M. I do not know why they make the change. Kara never explained anything and she certainly never smiled and seemed to be unhappy that I was there. Because the reservation was made by the group I was with they had listed my wife's name wrong. So they wanted my wife's ID to update her name. When I provided the TSA approved ID that comes as the Apple digital ID which I had just used myself with the other check in person who approved it without any question. Kara became fairly indignant and said we don't accept that here. I said you can see where I just used this and it's TSA approved and I just walked through TSA at the airport this morning with it. Of course her supreme highness would not accept anything but what she wanted. After that she hardly talked to me, never smiled and from that time on I never went back to the front desk for fear she would be there. I had some questions but I went to the nice ladies at the concierge's desk. Kara just gave me the room keys and a map with no explanation of the hotel. When I did ask about the fact that I was on the club level and if there was a way I could get club lounge access she went through an explanation about how we were on a group rate and that would not be possible. I had called a week earlier and talked with somebody else at the front desk and got a similar response. So you can imagine my surprise when I get up to the club level and see a big sign saying club lounge CLOSED from November 30 to December 19. How can two employees at the front desk have no idea that the club lounge is closed? The simple response to my questions would be to say the club lounge was closed. I was totally astounded that these people work here and have no clue what's going on at the hotel. When we got in our room my wife was checking the pillow as she's allergic to feather pillows and making sure they had changed them out. We found one of the pillowcases to be blood stained. I called down to the front desk and they sent housekeeping up who unfortunately brought up a feather pillow which we had in our profile to not use. We then explained we needed a pillowcase so she came back later with the pillowcase. And guess what? She gave us the pillowcase for us to put it on ourself. I guess it never occurred to her that maybe she should do that. So this is the Ritz-Carlton standard of care. The carpet on the hall is old and worn. It needs to be replaced. The soap and shampoo dispensers are hard to use and certainly are not any better than what I would find at a Fairfield Inn. The indoor pool has been removed and now is the gym which actually has fairly new equipment and was very
  • Guest：This property should not be called a ritz. Neither the amenities, service, quality, or rooms were up to that designation. We stayed here a year ago and it was quite nice. Perhaps there was a change in management but the hotel is truly mediocre. I would place it as very mid range Marriott or Hilton. A few examples: The rooms are dated and tired and must be redone, given how much we paid per night this is shocking. There are dozens of small things that add up to absolutely not being a luxury or Ritz experience: no slippers in the rooms, only paper cups in the rooms for coffee; there is no coffee service in the lobby for guests in the morning!!!; the breakfast at the hotel restaurant was horrid, somehow both took forever and also came out cold and congealed with the order wrong, it was so bad they comped our food; room service took ages and was barely mediocre. The workers here are very kind and nice, but clearly not managed well. The whole enterprise seems mismanaged; and it is false advertising to call this place a Ritz and then have this experience.
  • Guest：Stayed at the Ritz with my partner for a baby moon and booked a sunrise maternity photo shoot on the beach with Donna. The photos turned out amazing and she made the entire experience so easy and enjoyable! Highly recommend!
  • Guest：An excellent experience. Well-appointed rooms with great views and all the amenities you could possibly need. The property is a bit older but it has been well-maintained. The staff is very friendly and helpful. The restaurants were very good and the location is amazing. Amelia island beach is absolutely stunning: fine white sand, gentle waves, walk for miles... If I have one complaint, it's that there were a lot of kids there, which made our stay less peaceful, but that's not the hotel's fault. They cater to lots of families at that holidays and have everything set up for the kids to enjoy. So, if you're looking for a nice couples retreat, this probably isn't it.
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The Ritz-Carlton, Amelia Island

  • Address :  4750 Amelia Island Parkway, Franklintown, Amelia Island (FL), United States, 32034,Franklintown,Nassau County,Florida

  • Reserve :  +8620-86009099
    Busy or no answer, online booking please!

  • Foreground Tel: +1-904-2771100
      (Catering Entertainment)

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The Ritz-Carlton, Amelia Island reserve：+8620-86009099 Busy or no answer, online booking please!
Catering Entertainment：+1-904-2771100   Meeting room reserve

The Ritz-Carlton, Amelia Island address： 4750 Amelia Island Parkway, Franklintown, Amelia Island (FL), United States, 32034,Franklintown,Nassau County,Florida

艾米利亚岛丽思卡尔顿酒店 ◎ The Ritz-Carlton, Amelia Island

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